Digital Marketing Associate

About the Role

The Digital Marketing Associate, Amazon Music Project & Ops-VAR role is an individual contributor position focused on performing marketing operations to improve content visibility.

Key Responsibilities

• Perform marketing operations to improve content visibility.
• Quickly understand marketing tools and operation workflow tools.
• Continuously adapt and learn new program features.
• Improve acumen to quickly edit and fix content.
• Follow editing SOP to identify errors in content.
• Be aware of operations metrics: productivity (Number of titles processed per hour), quality (defect %age), and delivery/latency SLA.
• Comply with metrics, SLA requirements, QA guidelines, and team and personal goals.
• Act as a team player and suggest improvement ideas to direct reports for the editing/QA process.
• Contact stakeholders globally to provide status reports, communicate relevant information, and escalate when needed.

Requirements & Tech Stack

• MS Office exposure.
• Comfort with numbers.
• Attention to detail.
• Good communication skills.
• Professional demeanor.
• Excel knowledge at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas).
• Ability to speak, write, and read fluently in English.
• Knowledge of analytic tools.
• Knowledge of basic HTML, Photoshop, SQL, Excel, and Marketing Analytics.
• Experience working with technical and business stakeholders from global cross-functional teams.
• Knowledge of SQL.

Qualifications

• Undergraduate degree in mathematics, engineering, statistics, computer science, business administration, or a related field.
• Experience in a fast-paced, high-tech company.
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines.
• Experience troubleshooting and documenting findings.
• Experience driving collaborative projects from conception to delivery.