Customer Care Executive
Bachpan Play School
New Delhi, Delhi, IndiaFresher2d agovia LinkedIn
Key Responsibilities
- Handle customer queries through calls, WhatsApp, and emails.
- Resolve customer concerns professionally and efficiently.
- Follow up on customer requests and complaints.
- Coordinate with internal teams for timely issue resolution.
- Maintain customer records and interaction details.
- Ensure a positive customer experience.
Requirements
- Excellent communication skills.
- Customer-focused approach.
- Good interpersonal and problem-solving skills.
- Basic knowledge of MS Office.
- Prior experience in customer care/customer support will be preferred.