Branch Banking Management Military Apprentice Fort Collins CO
Wells Fargo
About This Role
Wells Fargo is seeking a Branch Banking Management Military Apprentice (SAFE) for the National Branch Network as part of the Consumer Banking and Lending division.
Key Responsibilities
- Lead, manage, and develop a diverse team of high-performing direct reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.
- Lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive business growth.
- Lead accountability for operational excellence, executing policies and procedures in alignment with applicable regulations, audit, and escalation procedures.
- Manage the allocation of people and financial resources for the branch.
- Directly meet customer needs by assisting with transactions, as needed, serving as a role model to the team in delivering an exceptional customer experience focused on building relationships.
- Participate in less complex initiatives and identify opportunities for process improvements within the scope of responsibilities for the Branch Banking functional area.
- Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, exercising independent judgment to guide medium risk deliverables.
- Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise within the Branch Banking functional area, policies, procedures, and compliance requirements.
- Collaborate and consult with Branch Banking colleagues, internal partners, and stakeholders, including internal and external customers.
- Perform a variety of structured duties, including on-the-job training, coursework, and mentorship, under the supervision of a hiring manager, program manager, and a mentor.
- Gain proficiency and obtain the required experience of a fully functioning Associate Branch Manager.
- This SAFE position has customer contact and job duties which may include offering/negotiating terms and/or taking an application for a dwelling-secured transaction.
Requirements & Tech Stack
- Finance or budgetary experience: 2+ years, or equivalent demonstrated through work experience, training, military experience, or education.
- Military experience: Required.
- SAFE registration: Required at the time of employment.
Qualifications
- Leadership experience: 2+ years.
- Military experience:
- In any branch of service: Army, National Guard, Air Force, Space Force, Navy, Marines, Coast Guard or Reserves.
- In a customer-facing role.
- Including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
- Including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting.
- Leadership experience: Including coaching, training, developing, and building a high-performing team.
- Experience building and maintaining effective relationships with customers and internal partners.
- Extensive experience in asking questions and identifying complex financial needs to provide recommendations on products and services to customers.
- Excellent verbal, written, and interpersonal communication skills.
- Self-motivated with a high level of initiative and accountability.
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
- Ability to interact with integrity and professionalism with customers and team members.
- Ability to effectively manage time and competing priorities, exercise independent judgment, and use critical thinking skills.
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
- Knowledge and understanding of compliance controls, risk management, and loss prevention.
Job Expectations
- Enrollment into Wells Fargo’s DOL Registered Apprentice Program is required. Apprentices are considered full-time employees within the program.
- This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.
- Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
Location
- East Harmony - Fort Collins, CO
Pay Range
- $29.00 - $58.00
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement