Domain

About the Role

• Walk-in Drive for Fresher
• Domain: F&A, Healthcare, O2C, SCM
• Employment Type: Full-Time, Permanent
• Role Category: Voice / Blended
• Industry Type: IT Services & Consulting
• Department: Customer Success, Service & Operations

Key Responsibilities

• Customer Service Associate - Fresher
• Resolve customer queries at the first point of contact.
• Focus on delivering a positive customer experience.
• Contribute to the process through improvement ideas.

Requirements & Tech Stack

• Basic knowledge of MS Office applications, especially Excel and Outlook.

Qualifications

• Bachelor's degree in any discipline is preferred (Arts & Science).
• 2024-2026 Passed out.
• B.E/ B.Tech, MCA are not eligible to apply.
• Fresh graduates are encouraged to apply.
• Good verbal and written communication skills.
• Strong customer service orientation and problem-solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Willingness to work in shifts if required.

Key Competencies

• Strong verbal and written communication skills.
• Ability to resolve customer queries in the first point of contact.
• Focus on delivering a positive customer experience.
• Should be professional, courteous, friendly, and empathetic.
• Should possess active listening skills.
• Ability to multi-task.
• Capable of handling fast-paced, innovative, and constantly changing environment.
• Should be a team player.
• Ability to contribute to the process through improvement ideas.
• Customer Focus
• Communication Skills
• Team Collaboration
• Attention to Detail
• Time Management
• Problem Solving
• Adaptability

Note: Candidates with excellent communication only can apply.

You can also refer your friends for this role.

Interview Details

• Interview Date: 17th October 2026
• Timings: 9:30 AM - 1:00 PM
• Interview Venue: ETA 3, Sandhiya Infocity Limited, Sandhya Infocity Limited, Navalur
• Registered Address: No. 33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur.
• HR SPOC: Aswini A