User Experience Internship

About the Role

We are seeking a motivated and curious User Experience Intern to support our user experience team in improving digital tools and onboarding experiences for our members. This internship is ideal for someone passionate about design thinking, user-centered design, and improving how users interact with complex systems. You’ll work on meaningful projects including journey mapping, interface design, and information architecture audits, contributing directly to the improvement of tools used by thousands of member stores.

• This is a temporary position. Dates: May 17th through August 13th, 2027.
• This internship is paid on an hourly basis.
• No relocation is offered; candidates must be local to the Fort Wayne, Indiana area.
• The Intern may be able to use this opportunity towards university/college credit.

Key Responsibilities

• Shadowing and supporting UX research activities (e.g., usability testing, stakeholder interviews, heuristic evaluations)
• Assisting with design creation and interface refinements in Figma (e.g., wireframes and high-fidelity prototypes)
• Organizing and updating journey maps and other design artifacts in Miro
• Analyzing system navigation and structure to recommend improvements of information architecture
• Preparing documentation and presentations to share findings with the UX and development teams

Requirements & Tech Stack

• Experience with design and collaboration tools such as Figma, Miro, or similar (coursework or project-based)
• Familiarity with UX research methods and usability principles
• Strong analytical and visual communication skills
• Detail-oriented, organized, and eager to learn in a fast-paced environment

Qualifications

• Currently pursuing a degree in UX Design, Human-Computer Interaction (HCI), Interaction Design, Graphic Design, Anthropology, or a related field

About Do it Best

Headquartered in Fort Wayne, IN, Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry.

Benefits

• Exposure to enterprise-level UX projects through hands-on contributions
• Helpful mentoring from business leaders within IT and other departments
• College credit