Associate, Benefits and HR Operations

About the Role

The Associate will play a key role in ensuring the effective functioning of human resources activities in our holding company and member companies. Reporting directly to the Director, the Associate will be responsible for a wide range of tasks that support the HR department and company operations with a primary focus on benefits administration.

Key Responsibilities

• Support HR processes and activities including employee benefits administration, payroll, recruitment, and onboarding.
• Assist with leave administration for all member companies; ensure compliance with PPHC policy, individual member company policy, and applicable state and federal law requirements across multiple jurisdictions.
• Provide operational support to the planning and execution of the company’s enrollment processes including annual open enrollment; partner on communications to benefits vendors, HR PALs at member companies, and internal stakeholders.
• Organize, file, and manage benefits and HR related documents including benefits plan summaries, contracts, compliance documents, and other important records for internal and external compliance; upload documents into HRIS System.
• Support onboarding of new hires, including conducting new hire orientations and answering benefits-related questions.
• Support with payroll processing; ensure accurate and timely payroll processing for PPHC and its member companies.
• Create and maintain accurate and up-to-date employee records, both electronic and paper-based, ensuring accuracy, consistency, and confidentiality; organize and file documents such as payroll files, benefits information documentation.
• Enter and audit employee information into HRIS Systems and external benefit vendors in a timely manner and update information as needed.
• Provide a high-level of customer service and communication in a timely manner on a wide variety of HR topics.
• Support Human Resources team in special projects and additional duties, as assigned.

Requirements & Tech Stack

• Basic knowledge of employer benefits plans and plan administration.
• Strong business partnering capabilities; ability to create effective and productive work relationships.
• Advanced verbal and written communication skills.
• The ability to proactively anticipate business needs.
• Excellent organizational skills and attention to detail.
• Proven ability to operate with integrity and ethics, and maintain highest standards of confidentiality.
• Willingness and ability to meet and exceed established deadlines.
• Dependability and reliability.
• Ability to adjust to flexible work schedules.
• A passion for data.
• Familiarity with laws, regulations, and best practices applicable to employment and recruitment.
• Proficient with or the ability to quickly learn applicant-tracking software or other HRIS systems.
• A “Can – Do” Attitude.

Qualifications

• Bachelor’s degree in human resources or related field, or equivalent work experience.