IT Intern, AI and Operations
Azul
Sunnyvale, CAFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- OperationsLLMsSalesforceProject managementHelp deskOnboarding
- Work
- On-site in Sunnyvale · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations43%LLMs32%Project management4%Salesforce3%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 3, 2026 · still open
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About the Role
An opportunity for an organized undergraduate student to join the IT and Security team as an AI & Operations Intern. This position offers a professional learning environment for personal and professional growth. Under the direction of the VP of IT and Security, the Intern will contribute to key IT and Security projects.
Duration: 8-12 weeks
Weekly hours: 40
Location: Sunnyvale, CA or Remote, US
Key Responsibilities
- Claude Skill Development: Design, build, and test Claude skills for IT and Security workflows, including writing skill descriptions, step-by-step instructions, and prompt logic that integrates with Azul's connected MCP servers.
- AI Agent Design and Deployment: Assist in scoping, building, and iterating on AI agents that automate repetitive IT and Security tasks, including tool selection, prompt engineering, and testing against real-world scenarios.
- MCP Connector Integration and Testing: Configure and validate MCP connector integrations (Slack, Atlassian, Asana, M365, Salesforce) within Claude, documenting tool behavior and flagging gaps or security considerations.
- Security Operations Support: Support the Security team with log review, alert triage, and incident documentation across Okta, Microsoft Purview, and Defender, following established investigation playbooks.
- IT Operations and Helpdesk Assistance: Assist with hardware procurement tracking, onboarding/offboarding tasks, Jamf device management, and SaaS access requests.
- Documentation and Knowledge Base Maintenance: Create and maintain internal documentation for AI tools, security procedures, and IT runbooks in Confluence.
Requirements & Tech Stack
- Claude
- MCP servers
- Slack, Atlassian, Asana, M365, Salesforce
- Okta, Microsoft Purview, Defender
- Jamf device management
- Confluence
Qualifications
- Currently enrolled in an Undergraduate degree program majoring in Engineering, Information Technology, Physics or an appropriate degree with a minimum overall GPA of 3.4.
- Excellent organizational and time-management skills.
- Able to effectively manage competing priorities.
- Excellent written and verbal communication skills.