Client Onboarding & Implementation Intern

About the Role

We are looking for individuals to own customer retention and make them true fans of BiteSpeed, while also listening to customer feedback to form a pipe of customer insights for our product team.

Key Responsibilities

• Own customer relationships, make them successful, and foster loyalty.
• Own customer onboarding and ensure a delightful experience.
• Track product adoption for customers to ensure they are receiving maximum value, leading to upsells and expansion revenue.
• Act as a trusted product advisor for customers, sharing best practices for maximizing value from BiteSpeed.

Requirements & Tech Stack

• Client onboarding, customer success, account management, or a similar customer-facing role.
• Organized, proactive, and effective at managing multiple clients.
• Genuine interest in helping people and contributing to their success.
• Genuine interest in engaging with diverse individuals to learn about their backgrounds.

Qualifications

• 0 - 6 months of experience in client onboarding, customer success, account management, or a similar customer-facing role.

Location: Bangalore

Expected CTC: Paid on top of market standards with generous ESOPs.