Logistics Administrative Assistant

About the Role

Laufer Group International is seeking a professional, dependable, and detail-oriented Logistics Administrative Assistant to support office and logistics operations. This role is an opportunity to begin a career in freight forwarding, logistics, or supply chain management. You will serve as the first point of contact for visitors and callers, and provide administrative and documentation support to logistics teams. The ideal candidate is organized, service-oriented, and comfortable managing multiple priorities.

Key Responsibilities

• Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
• Answer and route incoming business calls using a multiline phone system, take accurate messages, and respond to general inquiries.
• Provide timely, professional assistance to customers, vendors, and other external partners.
• Receive, sort, and distribute incoming mail, packages, and invoices, and coordinate outgoing shipments and correspondence.
• Maintain office supplies, inventory, and shared spaces.
• Schedule meetings and provide administrative support to executives and business leaders.
• Assist with company events, special projects, and general office needs.
• Send master bills of lading, loading confirmations, and revised confirmations to carriers and appropriate parties.
• Sort, rename, scan, and upload customs brokerage and shipping documents into the AS/400 system.
• Organize incoming invoices and route them to the appropriate team members.
• Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch.
• Perform additional clerical, administrative, and logistics-support responsibilities as assigned.

Requirements & Tech Stack

• Professional and courteous, comfortable interacting with customers, visitors, vendors, and employees by phone and in person.
• Strong verbal and written communication skills, including listening carefully, asking appropriate questions, and providing clear information.
• Dependable and accountable, with the ability to follow instructions, meet deadlines, and communicate proactively.
• Highly organized and detail-oriented, with a commitment to accuracy and quality.
• Ability to manage multiple responsibilities in a fast-paced office environment.
• Strong customer-service mindset and willingness to support multiple teams.
• Proficiency with Microsoft Word, Excel, and other common office technology.
• Ability to handle business documents and information with professionalism and discretion.
• Interest in developing a career in freight forwarding, logistics, or supply chain management.
• Previous administrative, customer-service, or office experience is preferred but not required.

Qualifications

• None explicitly stated beyond the requirements.

Compensation

• $45,000 - $57,500

Location

• 20 Vesey St, New York, NY 10007

Benefits

• Medical, Dental, and Vision Benefits with company cost-sharing.
• Health Savings Account medical benefit option with a company contribution.
• No-cost Medical Bridge Program.
• Medical and Dependent Care Flexible Spending Accounts.
• No-cost Short-term disability, Long-term disability, Life, and AD&D insurance.
• 401(k) Retirement Plan with a generous company match.
• Paid Time Off (over 4 weeks of PTO by year 5).
• No-cost Employee Assistance Plan.
• Employee Recognition Program.
• Giveback Program ($500/year to donate to a charity per employee).
• Commuter Benefits for employees travelling to and from the NYC office.