Product Innovation Undergraduate Intern

About the Role

The Product Innovation Undergraduate Intern at PNC will participate in a 10-week "best-in-class" internship program. This program provides exposure to a specific line of business, expands career launch tools, and offers real-world job experience. Interns will gain insight into the strategic aspects of PNC products and services, from understanding customer needs and designing user experiences to development, build, and deployment. They will also network with leaders across various business functions, including product management, digital design, technology, operations, and product partners, to understand the product lifecycle and its impact.

Key Responsibilities

• Gain exposure to the strategic side of PNC products and services.
• Understand true customer needs.
• Design the user experience.
• Participate in development and build phases.
• Engage in deployment to customers.
• Network with leaders in product management, digital design, technology, operations, and product partners.
• Gain knowledge of the product lifecycle and processes.
• Learn about the customer experience end-to-end.
• Participate in a comprehensive learning curriculum.
• Be responsible for deliverables impacting the firm.
• Work on building an executive presence.
• Partake in a mentorship program.
• Conclude the internship with a final capstone project.
• Undertake hands-on projects with seasoned professionals to solve real-life banking problems.
• Collaborate with fellow interns to deliver a final capstone project to create a solution for a real customer need at the bank.
• Participate in social learning within the organization, including networking with business representatives and peers, and participating in mentoring, job shadowing, and community outreach.

Requirements & Tech Stack

• Working toward a bachelor's degree.
• Preferred majors: Finance, Accounting, IT, Economics, Math, Statistics, Management, Communications, Business Law, Psychology, Logistics, Engineering, Computer Science, Actuarial Sciences, Business Management, Marketing, UX Design.
• Junior status.
• Minimum GPA: 3.2.
• Must demonstrate appropriate knowledge, skills, and abilities for the role.

Qualifications

• Accuracy and Attention to Detail
• Analytical Thinking
• Effective Communications
• Flexibility and Adaptability
• Information Capture
• Initiative
• Products and Services
• Self-Directed Growth and Development
• Customer Focused: Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk: Assessing and effectively managing all risks associated with business objectives and activities to ensure adherence to and support of PNC's Enterprise Risk Management Framework.

Roles at this level are filled by recent university/college graduates with little or no professional experience, but possessing relevant skills. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Location

• Pittsburgh, PA or Philadelphia, PA.