Continuous Improvement Intern

Future Mode

Mayfield Heights, OH4–6 yrs1h agovia LinkedIn

This job at a glance

Who can apply
4–6 years of experience
Must know
Customer service
Work
On-site in Mayfield Heights · internship
Pay
Not stated by the employer.
Skill demand
Customer service3%of 99 similar entry-level jobs posted in the US this week
Listed
Nov 2, 2026 · still open

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About the Role

This internship provides an opportunity to gain hands-on experience in customer support. Internships within Lifecycle Services (the program) provide unique opportunities to develop your engineering, analytical, and customer centric skills.

Key Responsibilities

  • Create the Monthly Managed & Support Services (MMS) Contract List.
  • Perform Monthly Business Partner ID List updates.
  • Help create and publish Work Instructions for the team (best practices and unwritten knowledge).
  • Track 30-60-90-day expired contracts to create cost and resource savings.
  • Review Statements of Work / Proposals for alignment with contract entitlements.

Requirements

  • Active enrollment in a four-year or advanced degree program at an accredited university.

Preferred Qualifications

  • Pursuing a 4-year degree in engineering at an accredited university.
  • Met us through an event or interned with the company in the past.
  • A cumulative GPA of 3.0 on a 4.0 scale.
  • Demonstrated desire to deliver high-quality customer service.
  • Possess a valid U.S. driver's license.
  • Demonstrated experience approaching challenges with innovative solutions.
  • A willingness to relocate.

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