Sales and telecaller

About the Role

Urbanox Realty Pvt Ltd is seeking a full-time, on-site Sales and Telecaller in Gurugram. This role is crucial for generating leads, engaging potential clients, and supporting the sales process within the real estate sector.

Key Responsibilities

• Make outbound calls to potential clients.
• Respond to inbound inquiries.
• Follow up on leads from marketing campaigns and referrals.
• Explain property details, pricing, and payment plans.
• Schedule site visits or meetings with clients and the sales team.
• Maintain accurate records of calls and client interactions.
• Update CRM or lead management systems.
• Coordinate with colleagues to move prospects through the sales pipeline.
• Achieve call and conversion targets.
• Provide feedback from customers to improve offerings.
• Support sales closures with clear communication and documentation.

Requirements & Tech Stack

• Strong communication and interpersonal skills (clear spoken English and Hindi, active listening, client relationship-building).
• Sales and negotiation skills (lead conversion, objection handling, meeting or exceeding sales targets).
• Customer service skills (professional phone manner, patience, empathy, effective query handling).
• Basic computer skills (comfort with MS Office, call logs, spreadsheets, lead management tools).
• Organizational and time-management skills (handling multiple leads, prioritizing follow-ups, maintaining accurate records).
• Willingness to work on-site in Gurugram and be available on weekends or peak business hours as required.

Qualifications

• Previous experience in real estate sales, telecalling, or inside sales is preferred but not mandatory.
• Minimum of a high school diploma.
• A bachelor’s degree in business, marketing, or a related field is an advantage.