Operations Intern
SmartED Innovations
About the Role
The Operations Intern role is a full-time, on-site position based in Bengaluru. The intern will support daily operational activities, including coordinating classes and sessions, tracking program schedules, and maintaining accurate records across various training programs.
Key Responsibilities
- Assist with project and process documentation.
- Support communication between internal teams, mentors, and learners.
- Help streamline workflows for program delivery.
- Assist in collecting and analyzing operational data.
- Prepare reports.
- Support basic sales and outreach activities to improve program efficiency and learner experience.
Requirements & Tech Stack
- MS Office or similar productivity tools.
Qualifications
- Strong Analytical Skills to interpret data, identify trends, and support process improvements.
- Effective Communication skills to collaborate with internal teams, mentors, and learners in a clear and professional manner.
- Sales-related skills to assist with lead follow-up, basic outreach, and supporting enrollment activities.
- Operations Management skills to help coordinate schedules, manage resources, and ensure smooth day-to-day functioning.
- Project Management skills to support planning, tracking tasks, and meeting timelines for multiple programs.
- Attention to detail.
- Willingness to learn in a fast-paced environment.
- Interest in the ed-tech sector.
- A bachelor’s degree in progress or recently completed in business, management, engineering, or a related field is preferred.
