Operations Intern

SmartED Innovations

Bengaluru, Karnataka, IndiaFresher54m agovia LinkedIn

About the Role

The Operations Intern role is a full-time, on-site position based in Bengaluru. The intern will support daily operational activities, including coordinating classes and sessions, tracking program schedules, and maintaining accurate records across various training programs.

Key Responsibilities

  • Assist with project and process documentation.
  • Support communication between internal teams, mentors, and learners.
  • Help streamline workflows for program delivery.
  • Assist in collecting and analyzing operational data.
  • Prepare reports.
  • Support basic sales and outreach activities to improve program efficiency and learner experience.

Requirements & Tech Stack

  • MS Office or similar productivity tools.

Qualifications

  • Strong Analytical Skills to interpret data, identify trends, and support process improvements.
  • Effective Communication skills to collaborate with internal teams, mentors, and learners in a clear and professional manner.
  • Sales-related skills to assist with lead follow-up, basic outreach, and supporting enrollment activities.
  • Operations Management skills to help coordinate schedules, manage resources, and ensure smooth day-to-day functioning.
  • Project Management skills to support planning, tracking tasks, and meeting timelines for multiple programs.
  • Attention to detail.
  • Willingness to learn in a fast-paced environment.
  • Interest in the ed-tech sector.
  • A bachelor’s degree in progress or recently completed in business, management, engineering, or a related field is preferred.

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