Pharmacy Intern, Grad

About the Role

CVS Health is seeking Graduate Pharmacy Interns to support pharmacy teams in retail locations. This role focuses on transforming healthcare for customers and making the company a great place to work by improving access, lowering costs, and being a trusted partner. Graduate Pharmacy Interns will apply didactic learning from pharmacy school to real-world practice, preparing for a Pharmacist role.

Key Responsibilities

• Apply didactic learning from pharmacy school to real-world practice under the direction of a preceptor and District Leader.
• Complete a comprehensive training roadmap within 120 days of graduation.
• Deepen understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), and pharmacy professional standards (e.g., corresponding responsibility, red flag detection).
• Assist the pharmacy team to ensure smooth pharmacy operations, prompt, safe, and accurate prescription fulfillment, and caring service.
• Learn to operate as part of the pharmacy team by applying Standard Operating Procedures (SOPs), best practices, and effective communication.
• Demonstrate empathy and genuine care in all customer and colleague interactions.
• Contribute to a safe and inclusive culture where all people feel valued and empowered.
• Support management, oversight, and operations within the pharmacy as tenure and readiness increase.
• Follow all company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
• Follow pharmacy workflow procedures at each workstation (production, pick-up, drive-thru, drop-off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care, creating heartfelt and personalized moments.
• Keep patients healthy by offering immunizations and other services.
• Demonstrate compassionate care by solving or escalating patient problems.
• Offer to counsel, field medical questions, and solicit information on a patient’s medical history for optimal care, when appropriate and under direct supervision.
• Take telephonic prescriptions from prescribers and call prescribers to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
• Maintain self-awareness and provide in-the-moment coaching, training, and mentoring to pharmacy team members, sharing best practices.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, completing cycle counts, and returns-to-stocks.
• Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback.
• Actively seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, contributing to a safe, inclusive, and engaging team dynamic.
• Voluntarily travel to stores in the market to work shifts as needed.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Deliver additional patient health care services (e.g., immunizations, point-of-care testing, staffing offsite clinics), where allowable by law and supported by required training and certification.

Immunization Support (where permissible)

• Complete additional licensure and training requirements to obtain Technician Immunizer status to support preparing and administering vaccines.
• Educate patients about vaccines and answer questions to obtain informed consent.
• Monitor for and respond to adverse reactions; report adverse reaction events per public health requirements.
• Review and collect patient information, tracking and documenting for each applicable patient.

Requirements & Tech Stack

• PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program.
• Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Attention and Focus: Ability to concentrate on a task, pivot quickly between tasks, and confirm prescription information and label accuracy.
• Customer Service and Team Orientation: Actively look for ways to help, be friendly, notice and understand patients' reactions, and respond appropriately.
• Communication Skills: Use and understand verbal and written communication, utilize active listening.
• Mathematical Reasoning: Ability to use math to solve problems related to prescription dispensing.
• Problem Resolution: Identify challenging interactions and choose the best course of action.
• Physical Demands: Mobility, remaining upright for extended periods, lifting, scanning, bagging, reaching, stretching, repetitive finger movement, extending hands/arms, controlling precision, stooping, close visual acuity.
• Lifting/Force: Occasionally lift up to 20 lbs and/or exert up to 20 lbs of force; Frequently lift up to 10 lbs and/or exert up to 10 lbs of force; Consistently lift and/or exert negligible force.
• Ability to express or exchange ideas by spoken word, conveying detailed instructions accurately.
• Ability to receive detailed information through oral communication.

Qualifications

• PharmD graduate of a U.S. accredited program.
• Ability to obtain required pharmacist licensure within 120 days of graduation.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure.
• Preferred: 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Preferred: Ability to become immunization certified.
• Preferred: Ability to work in home store and across the market.
• Preferred: Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).

Pay Range

$23.75 - $42.00

Benefits

This part-time position is eligible for a range of benefits including dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.