WhatsApp & Retention Marketing Intern
Sanatan Media
Jaipur, Rajasthan, IndiaFresher4h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Any graduate
- Must know
- MarketingCanvaExcelCRM
- Nice to have
- REST APIs
- Work
- On-site in Jaipur · internship
- Pay
- Not stated by the employer.
- Skill demand
- Marketing62%CRM25%Excel18%Canva7%of 99 similar fresher jobs posted in India this week
- Listed
- 1 Nov 2026 · still open
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About Sanatan Media
Sanatan Media is a Jaipur-based 360-degree advertising and marketing agency, founded in 2002 and INS-accredited since 2014. We work across print, TV, radio, PR and digital, and we now run WhatsApp and retention marketing for established consumer and B2B brands.
About the Role
We are hiring one intern to help us execute WhatsApp and retention campaigns for our clients. You will work alongside the founding team on live campaigns, from writing the message to reporting the result. Every campaign is reviewed before it goes live.
Key Responsibilities
- Set up, test and schedule WhatsApp campaigns on Business API platforms such as AiSensy and Interakt.
- Write message templates in Hindi, Hinglish and English, and track their Meta approval.
- Design WhatsApp creatives and scheme or festival banners in Canva.
- Keep customer lists clean: remove duplicates, fix phone formats, and tag and segment contacts (retailers, bulk buyers, online customers).
- Help build and test automated journeys such as order confirmations, reorder reminders and win-back messages.
- Test chatbot flows and route customer replies and complaints to the right person.
- Log results after every campaign (delivered, read, replied, clicked, opt-outs, cost per message) and help prepare monthly client reports.
- Spot what is working and suggest ideas for the next campaign.
Requirements & Tech Stack
- Final-year student, recent graduate or career-switcher (any stream).
- Strong written Hindi and English.
- Comfortable with Google Sheets or Excel: sorting, filtering and removing duplicates.
- Basic Canva skills.
- High attention to detail.
- Respect for customer consent.
- Available for 3 to 6 months, 6 days a week, ideally starting immediately.
Nice to have
- Experience with WhatsApp Business API platforms (AiSensy, Interakt, WATI or similar). We will train you if you have not used them.
- Interest in CRM and customer retention.
What you will gain
- Hands-on work on live client campaigns, not dummy projects.
- A full grounding in retention marketing: win-back, reorder reminders, and measuring what actually brings customers back.
- Mentorship from the founding team.
- An internship certificate, and a pre-placement offer for top performers.
Work Arrangement
- Hybrid, based in Jaipur, with work-from-home flexibility.
- Duration: 3 to 6 months.