Sales Associate

About the Role

As a Sales Consultant, you will play a meaningful role in customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You will create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Key Responsibilities

• Build relationships, engage with new and existing customers, and contribute to client prospecting, lead generation, and ongoing relationship management.
• Identify opportunities for upselling and cross-selling that enhance the customer experience.
• Build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

Requirements & Tech Stack

• Comfort with technology and learning new tools.
• Flexibility to work a retail schedule (evenings, weekends, holidays).

Qualifications

• A passion for customer service and creating a great customer experience.
• Strong listening skills and a naturally consultative approach.
• Experience connecting with customers, whether through retail, hospitality, service, or sales.
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way.
• Interest or experience in building relationships that drive repeat business (client relationship management).
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics.
• Sales experience is great—but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.
• U.S. work authorization is required.