Telesales Specialist
Tatva Developers
Chennai, Tamil Nadu, India2h agovia LinkedIn
About the Role
The Telesales Specialist is a full-time, on-site role based in Chennai.
Key Responsibilities
- Make outbound calls to prospective clients.
- Respond to inbound inquiries.
- Present Tatva Developers’ projects and offerings clearly and engagingly.
- Qualify leads.
- Maintain detailed records in CRM tools.
- Follow up consistently to convert prospects into site visits and sales.
- Address customer questions.
- Coordinate with the sales and marketing teams.
- Provide accurate information about project features, pricing, and availability.
- Meet defined sales targets.
- Participate in regular training.
- Contribute feedback to improve scripts and customer engagement strategies.
Requirements & Tech Stack
- Strong Communication and Customer Service skills.
- Demonstrated Sales experience (telesales or inside sales), including lead qualification and conversion.
- Customer Support capabilities.
- Ability to participate in and apply Training related to sales techniques, product knowledge, and CRM usage.
- Basic proficiency with CRM or sales tracking tools and MS Office applications.
- Goal-oriented mindset with the ability to work under targets and manage time efficiently.
Qualifications
- Prior experience in real estate or construction industry sales is an advantage.
- Minimum of a high school diploma.
- A bachelor’s degree in business, marketing, or a related field is preferred.