Junior Associate AR
Guidehouse
Chennai, Tamil Nadu, India0–2 yrs1h agovia LinkedIn
About the Role
The Junior Associate AR role within the EBO Accounts Receivable (India) team involves initiating calls to follow up on insurance claim statuses, contacting insurance companies for denial and underpayment explanations, and taking appropriate actions to resolve claims.
Key Responsibilities
- Initiate calls requesting status of claims in queue.
- Contact insurance companies for further explanation of denials and underpayments.
- Take appropriate action on claims to guarantee resolution.
- Ensure accurate and timely follow-up.
- Document actions taken in claims billing summary notes.
- Prioritize pending claims for calling from the aging basket.
- Make physical calls following international norms and applicable rules for confidentiality and HIPAA compliance.
- Work on Denials, Rejections, and LOA's to accounts, making required corrections to claims.
- Understand and abide by the organization’s information security policy and protect the confidentiality, integrity, and availability of all information assets.
- Report incidents related to information security to concerned authorities.
Requirements & Tech Stack
- Graduate degree.
- Good Communication skill (read and writing).
- Ready to work in Night Shifts.
- Average typing speed required (above 25WPM).
What Would Be Nice To Have
- Experience in MS Office suite.