Inside Sales Associate

Crio.Do

Bengaluru, Karnataka, IndiaFresher42m agovia LinkedIn

About the Role

Crio.Do is a technology learning platform focused on providing real-world, work-like experiences for learners.

Role Description

The Inside Sales Associate – B2C (Freshers) is a full-time, on-site position in Bengaluru. The associate will engage with prospective learners through calls, emails, and messages to:

  • Understand learner goals.
  • Explain Crio.Do’s programs and offerings.
  • Handle inbound and outbound leads.
  • Follow up diligently.
  • Guide potential customers through the decision-making and enrollment process.
  • Maintain accurate records in CRM tools.
  • Coordinate with internal teams for smooth onboarding.
  • Provide clear, empathetic responses to inquiries.
  • Meet individual and team sales targets.
  • Ensure a high level of customer satisfaction.
  • Represent Crio.Do’s values.

Key Responsibilities

  • Perform core inside sales activities.
  • Explain offerings, handle objections, and close B2C deals.
  • Build trust, respond promptly, and provide a positive experience.
  • Qualify prospects and nurture leads.
  • Track learner interactions and update records.
  • Support customers post-enrollment.

Requirements & Tech Stack

  • Strong verbal and written communication skills in English.
  • Comfort with using CRM tools, spreadsheets, and online communication platforms.
  • Ability to work in a fast-paced environment.
  • Ability to meet targets.
  • Ability to collaborate with cross-functional teams.
  • Additional regional languages are an advantage.

Qualifications

  • Bachelor’s degree in any discipline or equivalent education.
  • Prior internship or project experience in sales or customer-facing roles is a plus.

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