Insurance Operations Associate
Wert Group
Boston, MA0–2 yrs3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Bachelor's degree
- Must know
- OperationsExcelMicrosoft Office
- Work
- On-site in Boston
- Pay
- Not stated by the employer.
- Skill demand
- Microsoft Office54%Operations45%Excel45%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 31, 2026 · still open
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About the Role
The Insurance Operations Associate works on projects for insurance carriers and agencies, reviewing claims and policy files with the project team to identify areas where cases slow down or go wrong. This is a full-time, remote position from anywhere in the United States.
Key Responsibilities
- Review samples of claims and policy files and record how each case was handled.
- Map underwriting and claims workflows, including hand-offs and approval steps.
- Measure cycle times, reopen rates, and error rates from client data.
- Check files against the client's procedures and state rules, and note the gaps.
- Prepare tables and charts for client reports and steering committee papers.
- Take notes in interviews with adjusters, underwriters, and service teams.
- Keep the project's document and data request log up to date.
- Work with consultants and the project lead on each engagement.
- Collaborate with claims and underwriting managers on the client side.
Requirements & Tech Stack
- Microsoft Excel
- Microsoft PowerPoint
Qualifications
- Experience in insurance, claims, underwriting support, or a similar operations role (internships included).
- Experience reviewing files, contracts, or case notes.
Also Useful
- A property and casualty or life and health license.
- Bachelor's degree in business, finance, or economics.
- Experience with a claims or policy administration system like Guidewire or Duck Creek.