Entry Level Opportunity! Case Management Specialist
Global Repair Group
About the Role
Global Repair Group is the leading provider of case management services to the airline industry when a passenger’s medical device is delayed, lost, or damaged, both throughout the United States and internationally. This role involves listening, asking the right questions, and finding a path forward to restore independence.
Key Responsibilities
- Case management and coordination behind the scenes.
- Restoring mobility through device repair.
Requirements & Tech Stack
- Microsoft Office
- Internal systems
Qualifications
- Bachelor’s degree
- Exceptional communication skills with a strong customer-first mindset
- Confident, polished phone presence
- Highly organized with sharp attention to detail
- Strong critical thinking skills
- Tech-savvy and comfortable navigating systems
- Ability to prioritize, multitask, and stay focused in a fast-paced environment
- A positive, upbeat energy
- Curiosity, coachability, and the willingness to learn
Work Schedule: Monday – Friday, 8:30 am – 5:00 pm, in-office (Deerfield, IL).
Compensation:
- Base salary starting at $45,000, increasing to $50,000 within 4–6 months based on training and performance.
- Eligibility for Quarterly Bonus Program after 90 days.
- Signing Bonus paid after 6 months of employment.