Entry Level Opportunity! Case Management Specialist

Global Repair Group

Greater Chicago AreaFresher1d agovia LinkedIn

About the Role

Global Repair Group is the leading provider of case management services to the airline industry when a passenger’s medical device is delayed, lost, or damaged, both throughout the United States and internationally. This role involves listening, asking the right questions, and finding a path forward to restore independence.

Key Responsibilities

  • Case management and coordination behind the scenes.
  • Restoring mobility through device repair.

Requirements & Tech Stack

  • Microsoft Office
  • Internal systems

Qualifications

  • Bachelor’s degree
  • Exceptional communication skills with a strong customer-first mindset
  • Confident, polished phone presence
  • Highly organized with sharp attention to detail
  • Strong critical thinking skills
  • Tech-savvy and comfortable navigating systems
  • Ability to prioritize, multitask, and stay focused in a fast-paced environment
  • A positive, upbeat energy
  • Curiosity, coachability, and the willingness to learn

Work Schedule: Monday – Friday, 8:30 am – 5:00 pm, in-office (Deerfield, IL).

Compensation:

  • Base salary starting at $45,000, increasing to $50,000 within 4–6 months based on training and performance.
  • Eligibility for Quarterly Bonus Program after 90 days.
  • Signing Bonus paid after 6 months of employment.

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