S2P Operations Analyst

About the Role

This role is part of the Enterprise Business Office Source 2 Pay Management team, responsible for the central oversight of procurement transactions throughout the end-to-end Source to Pay lifecycle.

Key Responsibilities

• Manage end-to-end Source to Pay transactions from intake through payment support.
• Conduct Independence evaluation and oversee workflow, approval, and non-compliance reporting.
• Review contracts, statements of work, and vendor information to gather required details for Independence processing.
• Drive the Independence submission process from intake through approval, working closely with the Business on Risk impacts and compliance to policies.
• Ensure compliance with EY independence policies and procurement governance requirements.
• Effectively discuss Independence transaction status, risks, requirements, and issue resolution with senior leadership and key stakeholders.
• Review and process purchase requests, purchase orders, invoice approvals, and goods receipts.
• Monitor and manage invoice workflows to ensure timely processing, approval, payment, issue resolution, and stakeholder visibility.
• Monitor workflow queues and proactively identify and resolve processing delays or exceptions.
• Serve as a primary point of contact for stakeholder inquiries and transaction-related issue resolutions.
• Maintain transaction trackers, contract repositories, and operational reporting tools.
• Identify opportunities for process improvement, standardization, and automation.
• Monitor and resolve all reporting aging exceptions.
• Monitor and work with the Business to resolve all Purchase Order health exceptions, where applicable.
• Ensure compliance with procurement policies, approval requirements, and operational controls.

Requirements & Tech Stack

• Proficient in SharePoint, with the ability to manage content types, lists, and security settings.
• Strong understanding of Source-to-Pay processes and related technologies.
• Intermediate to advanced reporting and data analysis skills.
• Experience in collaborating with cross-functional teams, including Sourcing, Finance, and business requesters, to achieve common goals.
• Excellent oral and written communication skills in English, with the ability to act as a liaison between various teams and provide transparency to key stakeholders.
• Ability to work in a fast-paced, dynamic environment.
• Strong multi-tasking, prioritization, and organizational skills.
• Ability to work autonomously when necessary in a virtual work environment, while working in a geographically dispersed team.
• Critical and analytical thinking skills with a key focus for detail.
• Develop and maintain an in-depth understanding of EY's business and the interconnectivity of the assigned business unit with the firm's overall operating model.
• Knowledge of relevant policies, with the ability to ensure compliance throughout the Business Enablement organizations.
• Proactive approach to identifying and proposing process improvement to streamline, strengthen, and automate operational procedures.
• Positive approach to continuous learning, staying up-to-date with expertise in the field.
• Ability to apply past learning to new situations, generating fresh approaches to organizational challenges and encouraging learning from other industries.

Qualifications

• Qualification in Procurement, business administration, or a related discipline, or equivalent work experience.