Room Attendant, Williamsburg Inn

About the Role

The Room Attendant will clean and prepare guest rooms according to FORBES standards.

Essential Duties

• Change bedding and make beds as directed.
• Clean floors and walls by sweeping, mopping, scrubbing, vacuuming.
• Vacuum rooms and hallways; keep public area around cart clean.
• Clean and polish furniture and fixtures.
• Clean windows, glass partitions, and mirrors using appropriate cleaners.
• Move and rearrange some furniture, as needed; turn mattresses.
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items.
• Gather and empty trash.
• Deliver any items requested by guests to rooms; make sure guests have all amenities.
• Carry linens, towels, toilet items, and cleaning supplies using wheeled carts or by hand as needed.
• Follow safety and security procedures.
• Notify supervisor of the need for any major repairs to rooms/furnishings; report damage, theft, or found articles.
• Perform other duties as required.

Requirements

• Must be available to work all shifts including days, nights, weekends, and holidays.
• Ability to:
• Deal with the public and co-workers with tact and courtesy.
• Use a vacuum cleaner.
• Comprehend oral and written instructions.
• Willingness and ability to adhere to applicable grooming and appearance standards.
• Must be proficient in English.
• Physical requirements include, but are not limited to:
• Performing heavy cleaning; high and low dusting.
• Transporting objects weighing up to 60 pounds.
• A great amount of walking in all types of weather.
• Lifting, standing, and bending up to 8+ hours daily.

Qualifications

• Six months to one-year hotel housekeeping related experience.

Expectations

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time.
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.