Business Development Associate, Inside Sales

About the Role

The Inside Sales Specialist will engage prospective learners and customers, understand their needs, and clearly communicate how Crio.Do’s programs can help them achieve their goals. This is a full-time, on-site role based in Bengaluru.

Key Responsibilities

• Making outbound calls
• Responding to inbound inquiries
• Qualifying leads
• Maintaining accurate records in the CRM system
• Conducting product demos or information sessions
• Following up with leads
• Supporting the conversion of prospects into enrolled learners
• Ensuring a positive experience
• Collaborating with the marketing and operations teams to improve lead quality, track performance metrics, and contribute feedback on customer needs

Requirements & Tech Stack

• Inside Sales and Lead Generation skills
• Customer Service and Customer Satisfaction skills
• Effective Communication skills (verbal and written)
• Comfort with using CRM tools and basic office productivity software
• Ability to work in a fast-paced environment, meet targets, and collaborate with cross-functional teams
• Strong motivation to learn, openness to feedback, and interest in the technology and education sectors

Qualifications

• Bachelor’s degree or equivalent education preferred
• Prior internship or project experience in sales or customer-facing roles is an advantage