Store Manager in Training

About the Role

This role provides hands-on training to prepare an individual for a management position in another store or future location. Bilingual candidates are encouraged to apply.

Key Responsibilities

• Assist store manager in areas of sales, appearance, and overall operations.
• Supervise professional and retail operations of the store and team members.
• Professional: All delivery and installer service specialists.
• Retail: All parts and merchandising specialists.
• Supervise work performed by all team members assigned to the store/HUB store.
• Work jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members.
• Communicate all information from Team Weekly and monthly store managers’ meetings to all team members.
• Train new team members.
• Handle team member performance evaluations and recommend pay increases.
• Assist in the hiring process: complete recruiting tasks, schedule and participate in interviews, evaluate candidates, and collaborate with management.
• Support store manager by working with the assistant management team to ensure safety compliance and appropriate training for all team members.
• Monitor and reinforce safety expectations.
• Make sales calls with or without the store manager.
• May be assigned a schedule for making weekly customer calls.
• Support store manager in assigned store operations.
• Responsible for the maintenance of the delivery fleet and maintaining records for each vehicle.
• Ensure staff keeps the store/HUB store neat, clean, and organized at all times.
• Learn to utilize the electronic scheduling and timekeeping system and payroll entry functions.
• Learn to manage key components of gross profit.
• Monitor professional customer returns for core and warranty abuse.
• Review competitive price matches and price overrides for proper use.
• Review individual team member productivity and KPI dashboard daily.
• Review monthly P&L statement with the store manager and discuss areas of opportunity.

Requirements & Tech Stack

• High School Diploma
• Excellent interpersonal and leadership skills
• Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
• Ability to read and match numerical/alpha characters quickly and accurately
• Knowledge of automotive parts, equipment and systems
• Electronic scheduling
• Timekeeping system
• Payroll entry
• Gross profit management
• KPI dashboard
• P&L statement review

Desired

• O’Reilly store and/or distribution center experience
• Completed O’Reilly management training program
• Advanced computer skills
• ASE Certification
• Fluency in multiple languages (Spanish is highly desired)