Operations Excellence Internship in Mumbai

About the Role

An internship opportunity focused on operations excellence.

Key Responsibilities

• Help build and format SOPs for core operations functions, including project delivery, procurement, site management, and finance.
• Conduct structured interviews with team members across functions to map current workflows in an "as-is" format.
• Maintain the operations improvement tracker by updating statuses, flagging delays, and following up on open action items.
• Support the rollout of stage-gate delivery frameworks by preparing checklists and tracking adoption.
• Support the weekly project health report by collecting data from project managers, formatting the RAG tracker, and flagging anomalies.
• Build summary tables and simple dashboards in Microsoft Excel or Google Sheets for leadership review.
• Compile post-project data for profitability analysis by comparing budgeted vs. actual spending across categories.
• Research industry best practices, benchmarks, and case studies relevant to operations improvement initiatives.
• Support the monthly MIS report by gathering inputs from function heads and formatting them according to the standard structure.
• Help coordinate PM platform (Vizdom) adoption by tracking live projects, following up on missing updates, and flagging non-compliance.
• Maintain the internal SOP knowledge base by uploading new SOPs, tagging SOPs by function, and keeping the index up to date.
• Support AI pilot projects by collecting training data (BOQ samples and vendor quotation formats), running test cases, and documenting results.
• Evaluate new tools and applications that could support process improvement and prepare structured recommendation notes.
• Schedule and prepare for weekly operations review meetings by drafting agendas, collating inputs from function heads, circulating meeting minutes, and tracking action items.
• Coordinate follow-ups on open action items across project management, procurement, design, and finance teams.
• Support the VP on special projects and ad hoc analyses as required.
• Support the preparation of project dashboards for management reviews.
• Track and compile project KPIs, including timeline adherence, documentation compliance, and vendor performance.
• Generate structured summaries and reports that enable data-driven decision-making for leadership.

About Company

Flipspaces is a virtual-reality-tech-based design and contracting venture disrupting interior design and execution. The company uses a technology product that "gamifies" the interior design experience and combines it with its contracting arm, including product manufacturing capabilities and a curated vendor network, to provide end-to-end design-to-execution services.