Sales Associate

Job Title: Sales Associate

About the Role

Iconic Group, Inc / CHP merge is a growing organization focused on delivering memorable experiences and high-quality services. The company values collaboration, accountability, and customer satisfaction. This is a part-time, remote role responsible for supporting revenue growth and customer engagement.

Key Responsibilities

• Respond to inbound inquiries.
• Proactively reach out to prospective customers.
• Provide clear information about products and services.
• Maintain accurate records in CRM or sales tracking tools.
• Follow up on leads.
• Assist with order processing or customer issues.
• Collaborate with internal teams to relay customer feedback.
• Participate in virtual meetings or training sessions.
• Adhere to defined sales processes and performance goals.
• Deliver professional and courteous service.

Qualifications

• Demonstrated ability in customer service and relationship-building, with a professional and empathetic communication style.
• Experience or interest in sales, lead follow-up, and basic pipeline management using CRM or similar tools.
• Strong verbal and written communication skills, including the ability to explain products and services clearly and confidently.
• Comfort working remotely with reliable internet access, time management skills, and the ability to work independently.
• Basic proficiency with office productivity tools (e.g., email, spreadsheets, video conferencing) and willingness to learn new systems.
• Ability to collaborate with team members across locations and accept coaching and feedback to improve performance.
• Prior experience in retail, customer-facing, or sales roles is beneficial but not required.
• High school diploma or equivalent.
• Further education or training in business, marketing, or related fields is a plus.