Inside Sales Specialist

About the Role

The Inside Sales Specialist will work full-time remote, engaging prospective and existing retailers to drive adoption of Tharasu AI’s retail management platform.

Key Responsibilities

• Identifying and qualifying leads.
• Conducting outbound calls and follow-ups.
• Delivering product presentations and demos tailored to the needs of small and medium retailers.
• Managing the sales pipeline.
• Maintaining accurate records in CRM tools.
• Collaborating with the customer success team to ensure a smooth onboarding experience.
• Addressing customer questions.
• Supporting retailers in understanding product features and benefits.
• Working to achieve individual and team sales targets.
• Building trust, maintaining high levels of customer satisfaction.
• Providing feedback from retailers to help improve the product and sales processes.

Requirements & Tech Stack

• Strong inside sales skills, including experience with lead generation and managing a structured sales pipeline.
• Ability to build and maintain customer satisfaction through effective customer service and ongoing relationship management.
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts in simple terms.
• Comfort working with CRM or sales tools.
• Basic proficiency in office productivity software.
• Proven ability to meet or exceed sales targets in a fast-paced environment.

Qualifications

• Previous experience in SaaS, retail technology, or selling to small businesses is an advantage.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
• Commitment to inclusive, customer-centric practices.