Receptionist

About the Role

• Greets visitors and answers phones in a friendly demeanor.
• Directs callers to appropriate parties.
• Provides clerical support to programs and other departments.

Key Responsibilities

• Routes new and existing clients to appropriate personnel.
• Tracks and maintains multiple administrative logs.
• Manages interdepartmental communication.
• Tracks and receives packages.
• Manages parking reservations.
• Creates a weekly site calendar.
• Assists with psychiatric calls and appointments.
• Other duties and special projects as assigned.

Requirements & Tech Stack

• Basic knowledge of computer programs in a Windows environment, including Word, Excel, and E-mail.
• Internet software.

Qualifications

• 6 months of Receptionist/Administrative experience.
• High school diploma or general education degree (GED) required.
• Excellent verbal and written communication skills.
• Spanish/English bilingual required.
• Ability to handle confidential information.
• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
• Participates in, conducts, and sustains performance quality improvement activities.
• Sensitivity to service population’s cultural and socioeconomic characteristics.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.
• Understands CII’s basic philosophy and participates fully in carrying out its mission.

Certificates, Licenses, Registrations

• None required.

Contingencies

• Influenza immunization or declination.
• COVID-19, MMR and Tdap immunizations.
• Education verification.
• Reference check.
• Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services.
• Drug and alcohol screening.
• Tuberculosis screening.