Escalation Executive, Kolkata
Tech Mahindra
RemoteFresher3h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year · 12th pass
- Must know
- Customer serviceWindows
- Work
- Remote
- Pay
- ₹1.75–2 LPA
- Skill demand
- Customer service10%Windows1%of 98 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
Job Title: Customer Support Associate (Voice Process Hindi & English)
Company: Tech Mahindra
Location: Kolkata
Work Model: 100% Work From Home
About the Role
We are currently hiring for our Voice Process (Hindi + English) role with 100% Work From Home.
Job Details
- Designation: Customer Support Associate
- Job Role: Resolve customer queries via voice calls
- Internship Duration: 9 Months
- Salary: Fixed salary
Eligibility Criteria
- Education: Minimum Higher Secondary (12th Pass). Freshers are welcome.
- Age: 18 to 25 years
Work Details
- Shifts: 24/7 rotational shifts
- Schedule: 5 working days with 2 rotational weekly offs
Skills Required
- Excellent verbal communication skills in English and Hindi.
- No major MTI (Mother Tongue Influence) for voice process.
Interview Process
- HR Round: Video Call (E-Aadhaar mandatory for WFH)
- Typing Test: Minimum 30 WPM / 90% accuracy
- Final Round: Google Meet (selfie with Aadhaar is mandatory)
Compensation
- Freshers: ₹14,000 (In Hand)
System Requirements
- OS: Windows 10 or 11
- RAM: 8 GB or above
- Processor: Core i5, Gen 6th or above, Ryzen 5 Gen 6th and above
- Internet: Minimum 20 Mbps connection (Upload/ Download)
- Power backup
- Noise-cancelling USB headset
Documents Required
- Aadhaar Card (with complete Date of Birth) - Mandatory
- E-Aadhaar - Mandatory
- PAN Card - Mandatory
- Educational documents (10th & 12th mark sheets)