Customer Care Executive, Kolkata
Tech Mahindra
RemoteFresher3h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year · 12th pass
- Must know
- Customer serviceWindows
- Work
- Remote
- Pay
- ₹2–2.25 LPA
- Skill demand
- Customer service82%Windows3%of 150 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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Job Title: Customer Support Associate (Voice Process - Hindi & English)
Company: Tech Mahindra
Location: Work From Home (Kolkata)
About the Role
Tech Mahindra is hiring for a Voice Process role requiring fluency in Hindi and English, with a 100% Work From Home arrangement. This position is for a Customer Support Associate.
Job Details
- Designation: Customer Support Associate
- Job Role: Resolve customer queries via voice calls.
- Internship Duration: 9 Months
- Salary: Fixed salary.
Eligibility Criteria
- Minimum Education: Higher Secondary (12th Pass).
- Experience: Freshers are welcome.
- Age Criteria: 18 to 25 years.
Work Details
- Work Timing: 24/7 rotational shifts.
- Working Days: 5 working days with 2 rotational weekly offs.
Skills Required
- Excellent verbal communication skills in English and Hindi.
- No major MTI (Mother Tongue Influence) for voice process.
Interview Process
- HR Round: Video Call (E-Aadhaar mandatory for WFH).
- Typing Test: Minimum 30 WPM / 90% accuracy.
- Final Round: Google Meet (selfie with Aadhaar is mandatory).
Compensation
- Freshers: ₹14,000 (In Hand).
System Requirements
- OS: Windows 10 or 11.
- RAM: 8 GB or above.
- Processor: Core i5, Gen 6th or above, Ryzen 5 Gen 6th and above.
- Internet: Minimum 20 Mbps connection (Upload/ Download).
- Power backup.
- Noise-cancelling USB headset.
Documents Required
- Aadhaar Card (with complete Date of Birth) - Mandatory.
- E-Aadhaar - Mandatory.
- PAN Card - Mandatory.
- Educational documents (10th & 12th mark sheets).