Customer Support Specialist
Wellversed
Gurugram, Haryana, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- SalesMarketingStakeholder managementCustomer serviceExcel
- Nice to have
- CRM
- Work
- On-site in Gurugram
- Pay
- Not stated by the employer.
- Skill demand
- Customer service83%Sales7%Stakeholder management4%Marketing1%of 149 similar fresher jobs posted in India this week
- Listed
- 9 Nov 2026 · still open
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About Wellversed
Wellversed owns and operates a portfolio of nutrition brands to empower people to attain their most optimal state of wellness. Our brands like Wellcore, YouWeFit, Zero Sugar, Dynamite, Okami and Osmo enable people to unlock their performance potential and live healthier lives. The brands are made available to our customers through an omni-channel approach including our own eCommerce portal (www.wellversed.in).
Key Responsibilities
- Resolve customer queries, complaints, or requests on a daily basis.
- Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.
- Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.
- Escalate complex customer issues to relevant stakeholders for timely resolution.
- Track the quantity and quality of queries handled to ensure productivity and efficiency.
- Engage in cold calling to reach out to potential clients for gathering feedback on our offering.
Requirements & Tech Stack
- Minimum of 6 months of work experience in customer support or a related field.
- Impeccable communication skills, both verbal and written.
- Patience and the ability to handle challenging customer interactions.
- Basic proficiency in Excel/Google Sheets.
- Strong email writing skills.
- Experience with CRM tools is a plus.
Qualifications
- Active listening skills to understand customer needs.
- Empathy towards customers to ensure a positive customer experience.