Junior Field Service Engineer
FORMULATRIX
Boston, MA0–2 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years · Bachelor's degree
- Must know
- NetworkingCRMProduct managementMicrosoft Office
- Work
- On-site in Boston
- Pay
- $65K–$70K a year
- Skill demand
- Networking33%Microsoft Office19%Product management7%CRM5%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 2, 2026 · still open
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About the Role
FORMULATRIX is seeking a Junior Field Service Engineer to join their world-class support team. This full-time position will primarily focus on liquid handling and protein crystallography instruments. The role requires an affinity for fixing things, comfort with computers and networking, and a quick learning ability.
Territory: East Coast
Travel: Up to 60% overnight travel (primarily by flight within the US or Canada)
Salary Range: $65,000 - $70,000
Key Responsibilities
- On-site installations and maintenance of lab equipment.
- Customer training and support from home and in the field via phone, email, or remote access tools.
- Record customer interactions and issues in the internal CRM database.
- Provide detailed notes of on-site support work.
- Follow up with engineers and product managers to ensure customer issues are addressed.
Requirements & Tech Stack
- Affinity for fixing things.
- Comfortable with computers, networking, and basic IT-related activities.
- Quick learner with strong interpersonal skills.
- Experience with robotics, software, microfluidics, and optics are a plus.
Qualifications
- An Associate's or Bachelor's degree in Science or Engineering is desirable but not required.
Application Instructions
To apply, email [email protected] with the subject line "Junior FSE - Boston". Include your resume (Word, PDF, plain text, or RTF) and answer the following questions in the body of the email:
- What are your salary requirements?
- When can you start?
- Will you now or in the future require visa sponsorship?
- What is it about this position that interests you?
- Do you have a valid driver's license?
- Are you comfortable with up to 60% overnight travel?