I-Trade Customs Business Process Expert
Procter & Gamble
About the Role
- This is a non-management opportunity located in Cincinnati, OH.
- Relocation assistance is not available.
- Join the Customs Compliance field within the Global International Trade (I-Trade) Organization.
- The Global Classification Services (GCS) Business Process Expert plays a vital role in ensuring P&G’s legal compliance.
- As part of a global compliance team, you will collaborate closely with regional and local compliance teams worldwide.
- The role drives the process that provides P&G's internal business partners with Harmonized System (HS) classifications.
- HS classification is essential for commodities on an international scale, influencing duty applications, sourcing decisions, and the financial viability of new product initiatives.
- This position is primarily self-managed.
- You will receive 4-6 months of training from team members and other experts, followed by ongoing learning support.
- The successful candidate will become one of P&G's internal experts in tariff classification.
- Minimal travel may be required (1-2 times per year), with some potential for international trips.
- A work-from-home option of 40% is available.
- Job shadowing can be arranged upon request.
Key Responsibilities
- Providing global customs classification for commodities in accordance with WCO legal criteria and technical commodity specifications.
- Leading classification-related projects to ensure the accurate and consistent application of HS classifications for P&G globally.
- Taking ownership of and responding to classification requests from P&G business partners, involving communication with internal stakeholders and external resources.
- Delivering governance and fostering strong collaborative relationships as the Single Point of Contact (SPOC) with P&G's Customs Compliance Teams.
- Leading and/or supporting the resolution of classification issues and challenges raised by customs and government officials.
- Assisting in the maintenance of a classification training program and providing ongoing training to Regional Customs Compliance Teams.
- Creating and maintaining classification records in P&G's internal database/system of record, Mercury Gclass.
Requirements & Tech Stack
- WCO HS classification
- Mercury Gclass (internal database/system of record)
Qualifications
- Mastery: Competent understanding of WCO HS classification, with expectation of expertise growth through intensive initial training (4-6 months), daily core responsibilities, external training courses, and team support. Mastery of Global I-Trade’s organizational processes will be achieved through training and practical experience.
- Collaboration: Ability to effectively manage daily functional interactions with regional and local customs compliance teams, P&G BU’s technical contacts, regulatory bodies, and external parties. Attuned to culturally diverse needs, collaborating closely with colleagues globally. Plays a key role in a team that depends on one another for guidance and support.
- Solutions: Ability to work independently, be self-motivated, and make informed business decisions based on logical problem-solving, knowledge, and experience, while maintaining focus on the bigger picture and priorities. Capable of interpreting technical information and following up to ensure understanding. Adept at managing multiple tasks and/or long-term projects, often unrelated, and consistently delivering high-quality results within established deadlines.
- Grows Capability: Required to improve classification skills through continuous education, daily learning, and additional training, while also helping to develop these capabilities within the global and regional classification teams.
- Communication: Strong oral and written communication skills are essential. Communication must be clear and precise due to the technical and complex nature of classification analysis. Written documentation may be submitted to government officials and external parties to support customs compliance, necessitating confidentiality. Effective communication in daily interactions with internal business partners is vital.
- Leadership: Serves as a vital resource for internal P&G customers regarding HS classification issues. Offers clear and concise guidance, information, and advice to ensure the best solutions for P&G on a global scale. Decisions made may have significant legal and financial implications for the company.