Coaching for Impact Marketing Associate

About the Role

The Coaching for Impact Marketing Associate supports the development, maintenance, and delivery of financial education curriculum for the Chase for Business Coaching for Impact program. This role partners across marketing, program, subject matter expert, creative, and control teams to keep workshop and 1:1 consulting materials accurate, engaging, compliant, and ready for use by the field. As a member of the Coaching for Impact Marketing team, you will help maintain and enhance financial education resources that support small business owners and enable Senior Business Consultants to deliver a consistent participant experience.

Key Responsibilities

• Build strong partnerships with program leaders, subject matter experts, field partners, creative teams, and control functions to support curriculum development and ongoing updates.
• Manage updates to Coaching for Impact workshop and 1:1 consulting materials, including presentations, facilitator guides, participant workbooks, consulting guides, and supporting resources.
• Partner with marketing strategists, content developers, and agency partners to translate financial education topics into clear, practical, and engaging curriculum for small business owners.
• Coordinate cross-functional reviews, approvals, version control, and recertification activities to move materials from concept through field deployment.
• Gather feedback from Senior Business Consultants, participants, and program stakeholders to identify curriculum enhancements and improve the learning experience.
• Monitor project milestones and ensure curriculum updates are delivered accurately, on time, and in alignment with business, brand, legal, risk, and compliance requirements.
• Collaborate with key stakeholders, including:
• Coaching for Impact program and field teams
• Business Banking subject matter experts and partners
• Brand, Creative, and Content partners
• Internal and external agencies
• Audience, Analytics, and Research teams
• Legal, Risk, Controls, and Compliance partners

Requirements & Tech Stack

• 2+ years of experience in marketing, content development, curriculum development, program management, or a related field.
• Experience developing, updating, or managing educational, marketing, or field-facing content across multiple formats.
• Strong project management and organizational skills, with the ability to manage multiple workstreams, reviews, and deadlines.
• Proven ability to collaborate effectively across cross-functional teams and manage stakeholder relationships.
• Strong writing, editing, and attention-to-detail skills, with the ability to translate complex financial topics into clear, audience-focused content.

Qualifications

• Experience supporting financial education, small business, community impact, or field enablement programs.
• Familiarity with content governance, version control, approval processes, and performance measurement.
• Experience working with creative agencies, content developers, or internal creative teams.
• Demonstrated ability to adapt in a fast-paced, evolving environment.
• Curiosity, initiative, sound judgment, and a continuous improvement mindset.