Service Counselor
Orange Child Development Centre
Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn
About the Role
The Service Counselor is a full-time, on-site role based in Bengaluru. This role involves working closely with children and families to understand their needs, explain available therapy services, and guide them through assessment, enrollment, and ongoing care.
Key Responsibilities
- Conduct initial intake discussions.
- Provide counseling support to parents and guardians.
- Help families navigate individualized programs and progress reviews.
- Coordinate appointments.
- Maintain accurate records.
- Support communication among therapists, educators, and caregivers.
- Participate in team meetings.
- Contribute to awareness initiatives.
- Ensure a welcoming, inclusive environment for all children and families.
Requirements & Tech Stack
- Proficiency in English and local languages commonly spoken in Bengaluru is desirable.
- Comfort with basic computer and record-keeping tools.
Qualifications
- Strong counseling and guidance skills, including experience supporting children, families, or caregivers in educational or healthcare settings.
- Interpersonal and communication skills, with the ability to explain complex information clearly, build trust, and work effectively in a multidisciplinary team.
- Organizational and coordination skills, including experience managing appointments, documentation, and follow-ups in a structured environment.
- Empathy, patience, and cultural sensitivity, with a demonstrated commitment to working with children with special needs and their families.
- A bachelor’s degree or higher in Psychology, Counseling, Social Work, Special Education, or a related field is preferred.
- Relevant certifications in child counseling or disability support are an advantage.
- Prior experience in pediatric, rehabilitation, or special needs settings is beneficial.
- Familiarity with multidisciplinary therapy approaches.