Presales Intern

About the Role

We are looking for an enthusiastic and communication-focused Pre-Sales Intern to support our real estate sales team. The intern will assist in handling customer enquiries, generating and qualifying leads, coordinating site visits, and maintaining regular follow-ups with prospective customers.

Key Responsibilities

• Conduct cold calls to prospective customers and introduce the company's real estate projects.
• Generate new leads through outbound calling and other lead-generation activities.
• Handle and follow up on incoming and existing leads shared by the sales team.
• Understand customer requirements including budget, preferred location, property type, and purchase timeline.
• Qualify leads based on customer interest and purchase potential.
• Make regular follow-up calls to prospective customers and maintain customer engagement.
• Share basic project information, including location, configuration, amenities, pricing, and offers.
• Convince and encourage interested prospects to take the next step, including scheduling a site visit or meeting.
• Maintain and regularly update lead details, call records, follow-ups, and lead status in CRM/Excel.
• Coordinate with the sales team for qualified leads and potential customer conversions.
• Achieve assigned daily/weekly calling and lead-generation targets.
• Maintain professional communication and build a positive relationship with prospective customers.

Skills & Competencies

• Excellent verbal and written communication skills.
• Confident and professional telephone etiquette.
• Good interpersonal and relationship-building skills.
• Strong follow-up and coordination abilities.
• Basic knowledge of MS Excel, Word, and PowerPoint.
• Willingness to learn about real estate products and sales processes.
• Good convincing and negotiation skills.
• Positive attitude, proactive approach, and ability to work in a target-driven environment.

Qualifications

• Graduate / pursuing graduation in BBA, MBA, Marketing, Sales, Commerce, or a related field.
• Freshers are welcome.
• Candidates with strong communication skills and an interest in sales and real estate will be preferred.

Performance Parameters

• Daily cold calling volume
• Number of leads generated
• Number of qualified leads
• Lead calling and follow-up efficiency
• Site visits/meetings generated
• Lead conversion contribution
• CRM/data accuracy and timely updates
• Achievement of assigned calling and lead-generation targets