Intern, User Experience

About the Role

Symbotic is seeking an Intern - User Experience for the Summer (May-Aug 2027) timeframe. This role offers the opportunity to contribute to real projects, collaborate with experienced professionals, and gain hands-on exposure to technologies powering end-to-end robotics and automation solutions. The ideal candidate is curious, motivated, and excited to solve complex problems, bring new perspectives, and see their work make an impact.

Key Responsibilities

• Apply user-centered design, Design Thinking processes, and Lean Design principles to create exceptional user experiences.
• Act as a self-motivated team member, working independently and seeking guidance when necessary.
• Organize and facilitate user testing sessions, collaborating with UX Researchers, Principal and Senior designers, and development stakeholders.
• Contribute to developing and maintaining the Symbotic UI Design System.
• Own active design projects end-to-end by creating sketches, wireframes, high-resolution UI visual designs, and Figma clickable prototypes.
• Advocate for end-users, UX Research & Design processes, innovation, usability, accessibility, and interface standards.
• Observe operations at the Wilmington, MA Headquarters and Test site to gain context on Symbotic’s hardware and software products.

Requirements & Tech Stack

• Familiarity with design tools like Sketch, Figma, or Adobe XD.
• Familiarity with generative AI applied to UX design and analysis.
• Ability to work across multiple design projects while maintaining timelines and deadlines in JIRA, Confluence, etc.
• Up to 10% travel may be required.
• Employees must have a valid driver’s license and the ability to drive and/or fly.
• The employee is responsible for owning a credit card and managing expenses personally.

Qualifications

• Currently pursuing a Bachelor’s degree in a related field (e.g., Computer Science, Human-Computer Interaction, UX Design) or equivalent practical experience.
• A creative, strategic, and innovative personality with a drive to ask insightful questions and understand user aspirations, frustrations, and motivations.
• Solid understanding of UX design principles, information architecture, and user-centered design methodologies.
• Ability to work with ambiguous requirements and produce results independently.
• Willingness to collaborate and represent UX to development teams.
• Vocal, humble, and coachable contributor and recipient of design critiques.