Associate Project Manager

Suvoda

About the Role

Seeking an entry-level, analytically-oriented Associate Project Manager who thrives in a fast-paced and dynamic environment. The ideal candidate is proactive in seeking out information, knowledge, and development, and is a resourceful problem solver, savvy with technology, and capable of finding effective and efficient solutions to complex client problems. A true self-starter who deals well with uncertainty and ambiguity, and a proven team player who prioritizes team success.

Key Responsibilities

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials.
• Support the Services Delivery project team in:
• Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions.
• Designing the IRT solution to meet study requirements based on the clinical protocol, Suvoda proposal, and client discussions.
• Accurately and completely documenting all requirements and participating in internal and external specification review meetings.
• Assisting with client review meetings of IRT specifications and supporting documents, making any required updates.
• Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones.
• Managing the cross-functional project team’s schedule and task assignments.
• Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT.
• Providing protocol-specific support to the client and support team after go-live.
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed.
• Provide system training to end-users using in-person meetings, web meetings, and user manuals.
• Provide telephone and email support to system users globally.
• Travel to client sites to attend meetings and conduct user training sessions.
• Perform other related duties as required.

Requirements & Tech Stack

• Bachelor's degree (in life sciences or computer science preferred).
• Interpersonal and communication skills.
• Time management and organizational skills.
• Analytical thinking ability.
• Creative problem-solving ability.
• Attention to detail.
• Must be currently authorized to work in the United States on a full-time basis.