SRE offshore Rishab

About the Role

• The team is responsible for ensuring the reliability, availability, and performance of the Fraud Decision Management Platform (DMP).
• This platform provides critical authentication and fraud prevention capabilities.
• The focus is on operating highly resilient systems in the cloud, improving observability, and driving automation across build, deployment, and runtime operations.
• This role is ideal for someone who enjoys owning production systems end-to-end, is driven by improving service reliability, and takes a pragmatic, engineering-led approach to solving operational challenges.
• The role involves working within a high-performing, globally distributed Agile team to build, operate, and evolve low latency, high throughput services that power real-time fraud decisioning.

Key Responsibilities

• Develop and maintain CI/CD pipelines using tools such as Jenkins, Github Actions, Python, and shell scripting.
• Deploy, operate, and troubleshoot services across hybrid environments, including AWS (EKS/Kubernetes), on-premise cloud platforms, and traditional on-premise infrastructure, ensuring consistency, reliability, and scalability.
• Work closely with platform teams to improve environment stability, scalability, and developer experience.
• Contribute to improving reliability and observability, aligning with SRE best practices.
• Work as part of a co-located Agile Scrum team.
• Work closely with Product Owners, Business Analysts, Systems Analysts, Technical Leads, and other developers to define user stories.
• Develop high-quality, scalable, and secure software solutions.
• Assist with operational issues by troubleshooting incidents.
• Research alternative technical solutions to meet changing business needs.
• Work with the project team to meet due dates, while working through emerging issues and recommending solutions.
• Produce design documentation in accordance with documentation standards.
• Experience developing and integrating AI-driven workflows and automation for use cases such as incident analysis, anomaly detection, and intelligent observability or CI/CD enhancements.

Requirements & Tech Stack

• Ability to design and maintain end-to-end deployment pipelines (build, test, deploy, rollback).
• Hands-on experience with monitoring, logging, and alerting tools (e.g., Splunk, Dynatrace, OpenTelemetry).
• Experience with build tools (Maven/Gradle) and dependency management.
• Exposure to configuration management and automation tools (Chef or equivalent).
• Experience with cloud platforms (AWS, Azure).
• Experience with containerization (Docker) and image lifecycle management.
• Experience with Infrastructure as Code (IaC) concepts and tools (e.g., Terraform, CloudFormation or similar).
• Understanding of platform engineering principles, including building reusable deployment templates and shared services.
• Experience supporting multi-environment setups (dev, test, staging, production) with proper isolation and governance.
• Strong troubleshooting skills in Linux-based production environments.
• Awareness of SRE principles and reliability practices.
• Passionate about Agile software development and working with SAFe or Scrum.

Qualifications

• Software Engineer II with emphasis on site reliability.