Associate Engineer

About the Role

• Provide technical support via Calls, Emails, and Tickets.
• Follow SOPs to diagnose and resolve technical issues.
• Implementation of Controls Programming Changes.
• Troubleshooting and resolving platform-based deviations.

Key Responsibilities

• Support & provide service via calls, emails, and tickets.
• Work on provided offline activities.
• Follow given SOP’s and flag any unresolved issues, escalations to L2.
• Ability to diagnose and analyze technical problems.
• Analyze different systems and energy data to find potential for energy optimization.
• Work on projects that require data mining, analysis, & presentation.
• Follows up and meets commitments to customers.
• Flexibility towards shifts and week offs as per requirement.

Requirements & Tech Stack

• Experience in BMS or Energy Management Systems.
• Good communication skills.
• Flexible to work in shifts.

Qualifications

• Bachelor’s degree in Electrical & Electronics, Mechanical.