Retail Sales Associate
CubeSmart
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Customer serviceOperationsSalesMicrosoft Office
- Work
- On-site in Springdale
- Pay
- Not stated by the employer.
- Skill demand
- Sales98%Customer service22%Operations13%Microsoft Office12%of 144 similar entry-level jobs posted in the US this week
- Listed
- Nov 10, 2026 · still open
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About the Role
The Store Operations Associate is responsible for managing and maintaining stores within their district, requiring skills in both customer service and property maintenance.
Key Responsibilities
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Customer Service
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Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
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Interact face-to-face with customers, providing excellent service and building rapport.
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Meet monthly sales goals and metrics.
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Perform daily operational tasks including lock checks and showing units to customers.
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Work independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, and accepting payments utilizing our Point-of-Sale System (POS).
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Complete daily bank deposits and make courtesy calls to customers regarding late payments.
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Property Maintenance
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Perform daily walks of the property, cleaning units and store grounds.
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Open and close storage doors (up to 50 lbs.).
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Maintain the facility, including mopping, sweeping, changing light bulbs, and cleaning out storage units.
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Keep the storage facility clean and safe to ensure conditions meet company guidelines.
Requirements & Tech Stack
- Customer Service experience.
- Property Maintenance skills.
- Point-of-Sale System (POS).
- MS Office products.
Qualifications
- A positive and outgoing personality with a passion for helping people.
- Experience in delivering high-quality customer service to a diverse customer market.
- A self-driven mindset with strong operational focus.
- Basic computer skills including MS Office products.
- Ability to work Saturdays.
- Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
- Physical requirements include the ability to stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.
- Must be authorized to work in the U.S. without the need for current or future sponsorship.
- Some locations may require Sunday hours.