Admissions Counselor

About the Role

The Admissions Counselor role at IILM is a full-time, on-site position based in Gurgaon. The counselor engages with prospective students and families, providing information about programs, admission criteria, campus life, and career outcomes.

Key Responsibilities

• Handle inquiries via phone, email, and in-person meetings.
• Conduct campus tours.
• Guide applicants through the application and enrollment process.
• Maintain accurate records of leads and conversions.
• Participate in outreach events, education fairs, and school visits.
• Collaborate with academic and marketing teams to support admissions campaigns.
• Prepare reports on admissions activities and targets.

Qualifications

• Strong Interpersonal Communication and Communication skills.
• Customer Service skills.
• Sales skills.
• Education-related knowledge or experience, ideally within higher education or student counseling environments.
• Bachelor’s degree in any discipline.
• Prior experience in admissions, counseling, or student services is preferred.
• Ability to work flexible hours during peak admission seasons.

Beneficial Qualifications

• Strong organizational and time-management abilities.
• Proficiency with CRM or admissions management systems.
• Comfort with public speaking and presentations.
• Competence in MS Office tools.
• A background in Education, Management, Psychology, or related fields is an advantage.