Commercial Power Generation Inside Sales Representative

About the Role

This role is for a Commercial Power Generation Inside Sales Representative to join the team in Dallas, TX.

Key Responsibilities

• Generate new business opportunities by engaging prospective customers, qualifying leads, and converting sales opportunities into revenue-generating relationships.
• Drive sales growth through proactive customer outreach, follow-up activities, cross-selling, and up-selling solutions that increase customer value.
• Support the full sales cycle by assisting with quotations, proposals, customer inquiries, and other sales operations that contribute to successful deal execution.
• Build and maintain strong customer relationships that foster loyalty, repeat business, and long-term partnerships with Cummins.
• Deliver an exceptional customer experience by responding to concerns, resolving transaction issues, and ensuring timely support throughout the customer journey.
• Maintain accurate customer records, sales forecasts, pipeline activity, and reporting data using CRM systems and established Cummins sales tools and processes.
• Collaborate with internal teams to coordinate inventory, delivery, and service capabilities, ensuring customer expectations are met while supporting business objectives.
• Identify opportunities to improve processes, increase operational efficiency, and enhance customer satisfaction, contributing to overall business growth and profitability.

Requirements & Tech Stack

• Demonstrate a strong sense of urgency and initiative by proactively pursuing opportunities, overcoming obstacles, and driving results in a fast-paced sales environment.
• Communicate effectively with customers, partners, and internal stakeholders by delivering clear, impactful messages tailored to the needs of different audiences.
• Build trusted customer relationships by understanding business challenges, anticipating needs, and delivering customer-focused solutions that create long-term value.
• Leverage strong influencing and persuasion skills to articulate the value of Cummins products and services, gain customer commitment, and support successful negotiations.
• Plan, prioritize, and align activities effectively to manage multiple opportunities, meet sales targets, and support broader business objectives.
• Apply sound account planning, pipeline management, and sales forecasting practices to maintain a healthy sales funnel, improve forecast accuracy, and drive sustainable growth.
• Utilize critical thinking and customer insight to analyze complex information, understand buying behaviors, and develop tailored solutions that address customer needs.
• Demonstrate business and market awareness by understanding channel dynamics, pricing considerations, and competitive differentiators that strengthen customer relationships and improve business outcomes.

Qualifications

• Bachelor's Degree in Engineering or Industrial Distribution is required.
• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience.
• Effective Communication: Ability to deliver clear communications; ability to adapt to target audience and explain complex topics.
• Relationship and trust-building skills: Inspire reliability and dependability, attentive to detail, able to approach and connect with others while keeping an open mind when communication difficulties arise.
• Competitive: Exhibit desire to compete and succeed, focus on personal development.
• Plans and aligns: Ability to plan and prioritize work to meet commitments aligned with organizational goals.
• Action-oriented: Ability to take on new opportunities/challenges with urgency, energy, and enthusiasm.
• Self-starter: Able to take initiative and begin projects independently. Exhibit ability to work without needing supervision.
• Pursuit of excellence: Seek personal improvement towards exceeding expectations. Learn from past experiences and stay informed to increase knowledge.
• Customer focus: Build strong customer relationships and deliver customer-centric solutions. Make a positive impact to stakeholders in every interaction.
• Experience as a quote analyst or another sales support function is desirable.
• Experience with customer relationship management software is desirable.
• Experience with other software-based sales and business tools is desirable.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Limited travel may be required.