Academic counselor

About the Role

As an Academic Counselor at Vedantu, you will connect with students and parents, understand their learning needs, and guide them to the right Vedantu program. This is a target-driven inside sales role. We are looking for someone who can build trust quickly over a call, handle objections confidently and close sales.

Key Responsibilities

• Call and counsel students and parents who have shown interest in Vedantu programs, and convert them into paying customers.
• Understand each student's academic goals, grade, board and exam targets, and recommend the most suitable course.
• Present Vedantu's offerings clearly, including live classes, teaching quality, results and pricing, and handle objections and price negotiations.
• Run the complete sales cycle: lead follow-up, demo scheduling, closing, payment collection and handover.
• Achieve monthly and quarterly sales targets, along with call, demo and conversion metrics.
• Follow up consistently with warm leads to maximise conversions.
• Keep accurate records of calls, follow-ups and outcomes in the CRM.
• Share customer feedback and market insights with the team lead to improve pitch and processes.

Requirements & Tech Stack

• Minimum 6 months of experience in inside sales, preferably in edtech, B2C or consultative sales.
• Proven track record of closing sales and meeting targets.
• Excellent verbal communication and persuasion skills in English and Hindi. Regional language skills are a plus.
• Strong objection-handling, negotiation and active listening skills.
• Comfortable with high call volumes and a fast-paced, target-driven environment.
• Basic comfort with CRM tools, Google Sheets and Excel.
• Graduate in any discipline.

Key Skills

Inside sales, consultative selling, closing, objection handling, lead follow-up, communication, negotiation, target orientation, CRM hygiene.