Associate Account Executive , SMB Engaged

About the Role

This role is designed as the entry point into AWS's North American sales organization. As a Customer Acquisition Representative (CAR), you will accelerate pipeline growth, navigate complex customer landscapes, and put customers in the driver's seat of their cloud journey. You will take the lead in unlocking growth potential for both new and existing AWS customers.

Key Responsibilities

• Partner closely with Account Teams to develop a deep understanding of primary industries, accounts, and personas within territories, building relationships from technical admins to Line of Business executives.
• Lead top-of-funnel activity: conduct high-quality account research and source net-new contacts at scale to execute high-volume prospecting, lead qualification, and opportunity generation across assigned territories.
• Drive net-new business via customer acquisition by leveraging one-to-one and one-to-many outbound campaigns, in addition to qualifying leads from marketing and partner channels.
• Expand services breadth and consumption within the existing customer base via account planning and territory management.
• Deliver results against input and output goals, including: contacts sourced, leads qualified, customer calls completed, meetings scheduled, and opportunities created and launched.
• Leverage AI-powered sales intelligence platforms, predictive analytics, and automation tools to identify high-propensity accounts, prioritize outreach, and optimize pipeline development in Salesforce.
• Stay ahead of the curve with next-generation engagement strategies using generative AI, agentic workflows, and advanced personalization engines.
• Collaborate with teammates to share best practices, contribute to team learning, and collectively raise the bar for customer engagement.

Requirements & Tech Stack

• Bachelor's degree or equivalent.
• 2+ year(s) of experience in sales, business development, lead generation, or customer-facing roles (internships and non-traditional experience count).
• Experience with outbound prospecting tools and techniques (cold calling, social selling, email sequencing).
• Experience leveraging or interest in leveraging AI tools to enhance sales workflows, research, and outreach.

Qualifications

• 1+ years of experience in technology sales, SaaS, or cloud services.
• Curiosity, coachability, and a willingness to learn.