Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work in a result-driven, fast-paced environment. The role includes extensive formalized training, work under a mentor, and development of skills in CaptiveAire products, go-to-market strategies, application engineering, and business development.

Key Responsibilities

• Outside sales meetings and calls to build relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules and plans.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, including assisting contractors and remote troubleshooting.
• Working on bids in the office.
• Visiting job sites.
• Developing the territory, which may include giving presentations, visiting new customers, or expanding contacts with existing accounts.
• Providing integrated application engineering and design support for ventilation applications.
• Working directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Performing inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educating and promoting CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Researching and developing new business opportunities.
• Providing top-notch customer service and going above and beyond.
• Ensuring quick turnaround times.
• Continuously evaluating and improving processes and customer experience.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum is preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• Must be a "Go Getter!"

Qualifications

• 0-5 years of experience.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.

Additional Information

• Salary: $70k-$100k base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.
• Relocation assistance is available.