Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes, as well as business development and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet customers’ needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support and application engineering.
• Responsibilities will vary and may include presentations, quotes, submittals, technical product support, etc.
• Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and willingness to go above and beyond.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes as well as the customer experience.
• Build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage projects of installations in progress, including schedules and plans, to ensure equipment is on site when needed and create satisfied customers.
• Provide service and technical support for existing equipment.
• Support end users to maintain high levels of customer service, from assisting contractors with wiring to remote troubleshooting.

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.