Executive, Relocation Services

About the Role

The individual will provide day-to-day administrative and operational support to the sales team, helping manage inquiries, quotations, and client communication. This is a full-time, on-site role based in our Mulund Office.

Key Responsibilities

• Preparing proposals.
• Coordinating with operations and logistics teams.
• Maintaining client records and CRM data.
• Following up on leads to support conversions.
• Assisting in scheduling surveys.
• Tracking shipment and relocation progress.
• Ensuring service commitments are clearly communicated and met.
• Supporting reporting activities, such as preparing sales dashboards and basic analysis for management review.

Requirements & Tech Stack

• Proficiency in office productivity tools (e.g., MS Excel, Word, PowerPoint).
• Experience working with CRM or sales support systems.

Qualifications

• Strong communication and interpersonal skills, with the ability to interact professionally with clients and internal teams.
• Solid organizational and time management skills, with attention to detail and accuracy in documentation.
• Customer service orientation, including responsiveness, problem-solving abilities, and a focus on quality of service.
• Ability to work effectively in a fast-paced, on-site environment in Mumbai and collaborate across functions.
• Comfort with basic data analysis and report preparation.