Apprentice

About the Role

This is an apprentice role within the Food and Beverage department at Fairmont Mumbai, hiring through Hosco.

Key Responsibilities

• Outlet Operations

• Assist the F&B team with opening and closing side duties.

• Support the team in setting tables, side stations, and service areas according to hotel standards.

• Maintain cleanliness and readiness of assigned workstations.

• Welcome and assist guests courteously.

• Serve food and beverages as per established service standards.

• Ensure food and beverages are served promptly and at the appropriate temperature.

• Clear and reset tables after guests' departure.

• Help maintain cleanliness and hygiene of the outlet and service areas.

• Follow all food safety, hygiene, and HACCP procedures.

• Assist in collecting food and beverage supplies.

• Report guest requests, complaints, incidents, or irregularities to the supervisor immediately.

• Assist other F&B outlets during busy periods or when required.

• Learn and follow the hotel's service standards, procedures, and operating practices.

• Learning & Development

• Develop knowledge of F&B operations, menu items, preparation methods, and service procedures.

• Learn about the hotel's outlets, facilities, and guest services.

• Attend departmental briefings, meetings, training sessions, and learning activities.

• Observe and learn proper guest interaction and service techniques.

• Develop basic knowledge of upselling and promoting F&B offerings under supervision.

• Follow instructions and seek guidance from supervisors.

• General Responsibilities

• Report for duty on time, in a clean and complete uniform.

• Maintain high standards of personal grooming and hygiene.

• Follow hotel fire, life safety, emergency, and security procedures.

• Maintain a positive, courteous, and professional attitude.

• Support the team in maintaining a safe, clean, and welcoming working environment.

• Perform other reasonable duties and responsibilities assigned by Management.

Requirements & Tech Stack

• Familiarity with food safety, hygiene, and HACCP procedures is required.
• Ability to learn and follow hotel service standards and procedures.
• Basic knowledge of upselling and promoting F&B offerings is desirable.